Team Audit, Structuring and Performance Optimization.

Context :
I conducted a team audit with 10 beauticians at a high-end beauty salon in Neuilly, with a large boutique area and four treatment rooms. The main objective was to verify the proper organization of the store and salon.
Goals :
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Check and optimize the organization.
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Strengthen employee accountability.
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Optimize managerial responsibilities.
Methodology:
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Analysis of roles and responsibilities.
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Field observation.
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Individual interviews.
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Targeted recruitment.
Results & Impact:
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Process optimization.
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Implementation of annual professional assessments.
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Strengthening commitment.
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Managerial valuation
To conclude :
We've significantly improved our turnaround time, freeing up time for each beautician. This freed-up time has allowed them to design and implement other projects.

Examples of retail issues:
Decrease in commercial performance
Problems with team cohesion and motivation
Reorganization or change of strategic direction
